We try to dispatch items the same day if ordered before 2pm unless we contact you to state otherwise. Bank Transfer for UK and international customers Cash on collection. You will be asked for a photo of the sent item and the original part with some further information to validate our claim. 2 We need to have received all relevant parts (whether correct, incorrect or faulty) back at our premises for inspection before we can make the appropriate decision. This is a procedure that takes time and will not be hurried.Excellent Feedback from our customers.